Who We Are

Our website address is: https://boldhub.in/

Effective Date: June 29, 2026

At boldhub.in, we value your trust and are deeply committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from us.

By using our website, you agree to the terms outlined in this policy.

Privacy Policy for Boldhub.in

1. Information We Collect

To fulfill your orders and provide a seamless shopping experience, we collect the following types of information:

Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
Payment Information: Payment processing is handled securely via third-party gateways (e.g., Razorpay, Cashfree). We do not store your credit/debit card numbers or UPI PINs on our servers.
Technical Data: IP address, browser type, device information, and browsing behavior on our site collected via cookies.

2. How We Use Your Data

We use your personal data to fulfill our commitment to you, specifically for:

Processing and delivering your orders.
Sending order confirmations, tracking updates, and invoices.
Providing customer support and responding to queries.
Sending promotional emails or SMS updates (only if you have explicitly opted in).
Preventing fraudulent transactions and ensuring website security.

3. Sharing Your Information

We do not sell your data. We only share necessary information with trusted third-party partners who help us run our business:

Logistics & Delivery Partners: To ship and deliver your products to your doorstep across India.
Payment Gateways: To securely process your transactions.
Marketing Tools: To send transactional or promotional messages (if opted in).
Legal Compliance: If required by Indian law enforcement or regulatory authorities.

4. Your Rights Under the DPDP Act, 2023

As an Indian consumer, you have the following rights regarding your personal data:

Right to Access & Review: You can request a summary of the personal data we hold about you.
Right to Correction & Erasure: You can ask us to update incorrect data or delete your account/personal details entirely (provided there is no active transaction or legal requirement to hold it).
Right to Withdraw Consent: You can opt-out of marketing communications at any time by clicking "Unsubscribe" or contacting us.

5. Cookies

We use cookies to enhance your browsing experience—for example, to remember the items in your shopping cart. You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. However, please remember that no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Effective Date."

8. Contact Us & Grievance Redressal

In compliance with Indian IT and DPDP laws, if you have any questions, concerns, or grievances regarding your privacy, please contact our designated Grievance Officer: